Shipping policy
1- After you have successfully placed your order,.
2- Our Customer Service team will conduct a verification process.
3- After successful verification (time frame: within 24 – 72 hours after ordered date), product will be ready for shipping and delivery depends on delivery address , shipping company availability and delivery policy.
4- Our Customer Service team will contact you to agree on delivery date and time.
5- All update will be sent via emails.
6- Free Shipping
a- Free on orders over 3000 EGP. Offer valid in Egypt.
b- Offer not retroactive on prior purchases.
c- Does not apply to gift cards or drop shipped items like Ball Machines or Stringing Machines.
Delivery Policy
1- Security: Due to security reasons, all orders must be delivered to a private addresses, e.g. home or work address and cannot deliver any order to public places, streets, cafes and/or restaurants.
2- COVID19: Due to Covid19 situation the delivery by shipping company might require to deliver the order in the reception of the building not the apartment.