Shipping policy

1-      After you have successfully placed your order,.

2-      Our Customer Service team will conduct a verification process.

3-      After successful verification (time frame: within 24 – 72 hours after ordered date), product will be ready for shipping and delivery depends on delivery address , shipping company availability and delivery policy.

4-      Our Customer Service team will contact you to agree on delivery date and time.

5-      All update will be sent via emails.

6-      Free Shipping

a-     Free on orders over 3000 EGP. Offer valid in Egypt.

b-    Offer not retroactive on prior purchases.

c-     Does not apply to gift cards or drop shipped items like Ball Machines or Stringing Machines.

Delivery Policy

1-    Security: Due to security reasons, all orders must be delivered to a private addresses, e.g. home or work address and cannot deliver any order to public places, streets, cafes and/or restaurants.

2-    COVID19: Due to Covid19 situation the delivery by shipping company might require to deliver the order in the reception of the building not the apartment.